24/7 Storm Damage Cleanup Services
A-Star Restoration connects homeowners and property owners nationwide with 24/7 storm damage cleanup when wind, hail, or heavy rain hits. We help secure the property, extract standing water, dry and dehumidify affected areas, remove damaged materials, and coordinate safe debris cleanup to reduce risk. Fast action matters—storm moisture can soak framing and insulation, drive indoor humidity up, and trigger mold growth in as little as 24–48 hours. Delays can also worsen structural issues and turn a manageable loss into a larger insurance claim.
What To Do After Storm Damage
The first hours after a storm event set the trajectory for how much of your property is recoverable. Follow this sequence before restoration crews arrive.
Stay out of unsafe areas
Avoid rooms with sagging ceilings, standing water near outlets, or downed power lines.
Avoid standing floodwater
Storm water is typically Category 3 — contaminated with sewage, chemicals or debris.
Document visible damage
Photograph every damaged room, exterior wall, roof section and possession from multiple angles before touching anything.
Do not remove materials before photos
Insurance adjusters need to see the original scope. Removing damaged drywall or flooring first can complicate your claim.
Cover openings only if safe
Emergency tarping and board-up should be handled by trained crews — DIY attempts on damaged roofs are dangerous.
Call emergency restoration
The first 24-48 hours are critical for controlling secondary damage (mold, structural instability, humidity).
Contact your insurance carrier
File a claim promptly. Keep receipts for any emergency measures — most policies reimburse reasonable mitigation costs.
Storm Damage Cleanup — Services We Deploy
Every storm scenario is different. Depending on the damage profile, we deploy one or several of the specialized services below.
Emergency Roof Tarping
Same-day tarping to stop further water infiltration.
Learn more →Water Extraction & Drying
IICRC S500 category-graded extraction and structural drying.
Learn more →Emergency Board-Up
Windows and doors secured after storm or impact damage.
Learn more →Mold Prevention & Remediation
Post-storm drying + IICRC S520 remediation if mold sets in.
Learn more →Debris Removal & Hauling
Trees, limbs and damaged materials hauled off-site.
Learn more →Wind Damage Repair
Roofing, siding, structural and interior wind damage.
Learn more →Storm Surge & Hurricane Cleanup
Cat-3 water cleanup, structural drying, full rebuild.
Learn more →Insurance Documentation
Photo, moisture-reading and scope reports for your carrier.
Learn more →Full Storm Damage Restoration
End-to-end restoration from response to rebuild.
Learn more →Common Causes of Storm Damage Cleanup
Understanding the root cause helps us match the right specialists and equipment on dispatch.
Standing Floodwater
Standing floodwater after a storm forms when heavy rain, storm surge, or clogged drainage overwhelms grading, gutters, or sump systems and forces water into basements, crawlspaces, and ground-level rooms. Homeowners typically notice wet drywall and insulation, buckled flooring, musty odor, downed limbs, and sometimes roof leaks from missing shingles that keep humidity high and mold-favorable. Floodwater is often IICRC S500 Category 2 or Category 3, meaning contamination is a real concern. Response usually includes water extraction, debris removal, tarping or board-up, antimicrobial cleaning where appropriate, and structural drying with dehumidification until materials reach safe moisture levels.
Fallen Trees & Yard Debris
High winds and saturated soil can topple trees and scatter yard debris into roofs, siding, windows, and service lines. Homeowners often notice downed limbs, punctured shingles, bent gutters, broken glass, and sudden leaks that lead to wet insulation, stained ceilings, and mold-favorable humidity within 24–48 hours. Storm surge or flooded yards can drive Category 2 or Category 3 (IICRC S500) water into crawlspaces and basements, bringing contamination. Typical response includes emergency tarping/board-up, debris removal, water extraction, structural drying, dehumidification, and documentation for insurance.
Broken Windows & Roofing Debris
High winds and hail can break windows, peel back shingles, and drive roofing debris into siding and gutters, leaving openings that let rainwater push into attics, walls, and insulation. Homeowners often notice missing shingles, ceiling stains, wet drywall, downed limbs on the roof, and rising indoor humidity that becomes mold-favorable within 24–48 hours. If storm surge or floodwater enters, it may be IICRC S500 Category 3 (grossly contaminated) water. Typical response includes emergency board-up and tarping, debris removal, water extraction, and structural drying with dehumidification and moisture mapping.
Contaminated Floodwater
Contaminated floodwater often follows heavy rain, storm surge, or sewer backups, forcing Category 2 or Category 3 water (IICRC S500) through doors, crawl vents, slab seams, and low windows. Homeowners typically notice muddy water lines, soaked drywall and insulation, warped flooring, a musty odor, and lingering humidity that makes mold growth likely within 24–48 hours. Response usually includes emergency extraction, debris and downed-limb removal, controlled demolition of unsalvageable materials, antimicrobial cleaning, structural drying with air movers and dehumidification, and temporary tarping or board-up if wind damage opened the building.
Damaged Structural Materials
Severe storms can compromise structural materials by lifting shingles, driving wind-blown rain behind siding, cracking windows, and saturating drywall, insulation, subfloors, and framing. Homeowners often notice water intrusion stains, sagging ceilings, missing shingles, downed limbs, swollen baseboards, and humidity that quickly becomes mold-favorable within 24–48 hours. Flooding or storm surge may introduce IICRC S500 Category 2 (gray) or Category 3 (black) water contamination. Typical response includes emergency tarping and board-up, debris removal, water extraction, moisture mapping, controlled structural drying, and dehumidification, with selective demolition of unsalvageable materials.
Moisture Trapped in Walls & Insulation
After a storm, wind-driven rain or storm surge can force water behind siding, into stud bays, and through wet insulation, where it stays hidden and keeps materials above mold-friendly humidity. Homeowners often notice staining, musty odors, bubbling paint, swollen baseboards, cold damp spots, or leaks after missing shingles, lifted flashing, or downed limbs damage the roof. If floodwater entered, it may be IICRC S500 Category 2 or Category 3 contamination. Typical response includes emergency tarping or board-up, moisture mapping, controlled demolition of wet insulation/drywall, structural drying with dehumidification and air movement, and documentation for insurance.
Insurance & Flood Coverage
Most homeowners policies cover sudden and accidental storm damage — wind, hail, tree impact and wind-driven rain. Flood damage from rising surface water or storm surge typically requires a separate NFIP or private flood policy. Our documentation team prepares carrier-ready reports (moisture readings, thermal imaging, itemized scope) that support your claim from first notice through final settlement.
Storm Damage Cleanup — Cost Overview
Restoration cost depends on damage severity, square footage affected, water category (IICRC S500 Cat 1/2/3), and whether emergency services (tarping, board-up, extraction) are needed before repairs begin. Insurance-covered scopes typically involve deductible-only out-of-pocket.
Areas We Serve
Active dispatch coverage. Statewide expansion is continuing.
Texas
Active dispatch network across Dallas, Houston, Austin, San Antonio and Fort Worth.
View Texas Service Areas →Florida
Coming soon — hurricane band, storm surge and flood network.
Coming SoonLouisiana
Coming soon — Gulf hurricane and flood damage network.
Coming SoonGeorgia
Coming soon — Southeast storm damage and tree impact network.
Coming SoonRelated Storm Services
Emergency Storm Damage Response
24/7 emergency response for storm damage — first-responder crews, immediate tarping, water extraction and property securing.
→Hurricane Damage Restoration
Hurricane damage restoration for Texas coastal and inland homes — storm surge water damage, wind damage and post-hurricane rebuild.
→Hail Damage Restoration
Hail damage restoration and repair — roof inspection, siding repair, gutter and window damage assessment for Texas homes.
→Storm Damage Cleanup — Frequently Asked Questions
What is included in a storm damage cleanup?
Storm damage cleanup typically includes 24/7 dispatch to stop further loss (shut off water, tarp roofs/board up openings), remove standing water, and classify moisture per IICRC S500 (Category 1 clean, Category 2 gray, Category 3 black/contaminated) to set safe handling and demolition. Pros then extract water, remove wet drywall/insulation as needed, set dehumidifiers/air movers, clean/disinfect, and document damage for an insurance claim. Costs vary widely by severity; minor extraction may be hundreds to a few thousand, while major structural drying and rebuild can be much more. Claim rules differ: homeowners policies (State Farm, Allstate, USAA, Farmers, Liberty Mutual, etc.) may cover wind-driven rain or sudden damage, while rising floodwater often requires NFIP or separate flood coverage.
Do I need to remove debris before restoration crews arrive?
You don’t need to clear debris before storm cleanup crews arrive—focus on safety and stop further damage. If it’s safe, turn off power to wet areas, shut the main water valve, and move valuables, then call for 24/7 dispatch so drying and extraction can start quickly. Don’t handle sewage or storm-contaminated water (IICRC S500 Category 3), and be cautious with Category 2 “gray” water; crews have proper PPE and disposal procedures. Take photos, keep damaged items for documentation, and contact your insurer (State Farm, Allstate, USAA, Farmers, Liberty Mutual); flood damage may require NFIP coverage. Avoid paying large out-of-pocket debris hauling ($500–$5,000+) without claim guidance.
Does insurance cover storm debris removal?
Often, yes—storm debris removal may be covered under your homeowners policy when it’s tied to a covered peril (wind/hail) and needed to protect the home or access repairs, but limits and deductibles apply. Many carriers (State Farm, Allstate, USAA, Farmers, Liberty Mutual, and others) may treat it as part of the dwelling or “debris removal” provision; your adjuster will confirm. Flood-related debris and water are usually excluded from homeowners and may require NFIP flood insurance; standing water is classified per IICRC S500 as Category 1/2/3. We can dispatch 24/7 to document, tarp, and remove debris.
How long does a full storm cleanup take?
A full storm cleanup can take from 1–3 days for minor water intrusion and debris, to 3–7+ days when drying and repairs are needed; severe losses can take weeks. We can usually dispatch 24/7 and start emergency mitigation within hours to tarp, extract water, and set dehumidifiers. Timeline depends on IICRC S500 water category: Cat 1 (clean) often dries faster, while Cat 2/3 (contaminated/sewage) requires removal of affected materials and longer clearance steps. Flooding from rising water is typically NFIP flood insurance (not standard homeowners), while wind-driven rain may be a homeowners claim; carriers like State Farm, Allstate, USAA, Farmers, and Liberty Mutual may request photos, moisture logs, and invoices. Many cleanups run from a few thousand dollars to tens of thousands depending on scope.
How do I document storm damage for my insurance carrier?
Start documenting as soon as it’s safe: take wide and close photos/video of every affected room, exterior elevations, roof, and any standing water, then capture serial numbers and receipts for damaged items. Make temporary mitigation (tarping, shut off water, move belongings) and save all invoices; note whether water is Category 1/2/3 per IICRC S500 if contamination is possible. Call your carrier (e.g., State Farm, Allstate, USAA, Farmers, Liberty Mutual) and get a claim number, adjuster contact, and guidance before discarding materials. Flooding from rising water may require separate NFIP or flood coverage. A 24/7 dispatch can help document conditions and prevent further loss.
Is standing floodwater safe to walk through?
Usually no—don’t walk through standing floodwater. It can hide downed wiring, sharp debris, and sewage or chemical contamination (IICRC S500: Category 1 “clean,” Category 2 “gray,” Category 3 “black” and unsafe). If you must move, shut off power at the main breaker (only if safe), wear rubber boots and gloves, and keep kids and pets out. Call for 24/7 dispatch so cleanup and drying can start fast. Insurance varies: storm water often needs flood coverage (NFIP), while sudden plumbing leaks may fall under homeowners with carriers like State Farm, Allstate, USAA, Farmers, or Liberty Mutual.
How much does professional storm cleanup cost?
Professional storm cleanup costs vary based on what’s affected (roof leaks, fallen trees, sewer backup) and the IICRC S500 water category: Category 1 is usually simpler, while Category 2/3 (contaminated/black water) requires heavier PPE, containment, and disinfection. Many jobs land in the low thousands, but major structural drying and rebuild can reach tens of thousands depending on extent and contents. We can dispatch 24/7—often within hours—to stop further damage. Coverage depends on the cause: homeowners policies (State Farm, Allstate, USAA, Farmers, Liberty Mutual, etc.) may cover wind-driven damage, while flooding typically requires NFIP or separate flood insurance.
