Contact A-Star Restoration
Need Emergency Restoration Help? Our Texas restoration network is available 24/7 for water damage, fire damage, mold remediation, sewage cleanup, storm recovery and emergency plumbing.
Emergency Hotlines — Texas-Wide Dispatch
Two dedicated hotlines, dispatched 24/7. Pick the one closest to your emergency to skip a step.
Emergency Restoration
- Water Damage
- Fire Damage
- Mold Remediation
- Sewage Cleanup
- Storm Damage
Emergency Plumbing
- Burst Pipes
- Water Heater Leaks
- Drain Backups
- Toilet Overflows
- Slab Leaks
Why Homeowners Contact A-Star Restoration
24/7 Emergency Response
Hotline staffed every hour of every day — including holidays and storm-event nights when other lines are overwhelmed.
Insurance Claim Support
Loss documentation built for Texas adjusters — moisture logs, photo logs, scope notes that match carrier expectations.
Texas-Wide Coverage
Active contractors in Dallas, Houston, Austin, San Antonio and Fort Worth — with continuing expansion across the state.
Licensed & Insured Providers
Every contractor in the network is IICRC-certified, fully licensed in Texas and carries current general liability + workers comp.
Fast Dispatch
Average on-site response under 60 minutes across the major Texas metros. Same-day extraction and same-day drying setup standard.
Restoration + Plumbing
Two specialized hotlines — restoration crews and emergency plumbers — coordinated together when a job needs both.
Services We Help With
Click any service below to learn more, see local pricing and submit an emergency request.
Water Damage Restoration
Emergency water damage restoration for homeowners — flood cleanup, burst pipe response, structural drying and full prope…
Learn More →Storm Damage Restoration
Storm damage restoration for homeowners — hurricane, wind, hail and tornado damage response with emergency tarping and f…
Learn More →Fire Damage Restoration
Fire damage restoration — smoke and soot cleanup, structural repair, board-up services and full property recovery after …
Learn More →Mold Remediation
Certified mold remediation — inspection, containment, removal and post-remediation testing for residential properties.…
Learn More →Sewage Cleanup
Emergency sewage cleanup and sewer line response — black water removal, decontamination and biohazard cleanup.…
Learn More →Emergency Plumbing
24/7 emergency plumbing dispatch — burst pipe repair, water heater failures, slab leaks, toilet overflows and supply-lin…
Learn More →Cities We Serve
A-Star Restoration operates a dedicated contractor network across the major Texas metros.
Dallas
24/7 restoration network — water, fire, mold, sewage and storm response across the Dallas metro.
View Local Services →Houston
24/7 restoration network — water, fire, mold, sewage and storm response across the Houston metro.
View Local Services →Austin
24/7 restoration network — water, fire, mold, sewage and storm response across the Austin metro.
View Local Services →San Antonio
24/7 restoration network — water, fire, mold, sewage and storm response across the San Antonio metro.
View Local Services →Fort Worth
24/7 restoration network — water, fire, mold, sewage and storm response across the Fort Worth metro.
View Local Services →Frequently Asked Questions
- How quickly can help be dispatched after I call?
- Contractors in the A-Star Restoration Texas network target on-site response under 60 minutes for emergency calls, 24 hours a day across Dallas, Houston, Austin, San Antonio and Fort Worth. Same-day water extraction and same-day setup of drying equipment is the standard for water-damage emergencies.
- What information should I provide when contacting you?
- City, type of damage (water / fire / mold / sewage / storm / plumbing), how long the damage has been progressing, whether the source is still active, whether sewage is involved, and your insurance carrier if you plan to file a claim. Photos help — but never delay the call to take them.
- Can you help with insurance claims?
- Yes. Restoration contractors in the network document every loss with moisture readings, photos and scope notes the way Texas adjusters expect. We do not negotiate or settle claims on your behalf, but our documentation typically supports faster carrier approvals with State Farm, Allstate, USAA, Farmers, Liberty Mutual and the regional carriers.
- Do you provide 24/7 emergency services?
- Yes — the dispatch hotline is staffed 24/7/365 including holidays. Most water-damage and emergency-plumbing calls get on-site response under 60 minutes anywhere in the Texas metros we serve.
- Should I call emergency plumbing or restoration first?
- Active leak with no spread = plumber first. Water already on floors, walls or ceilings = restoration first (we dispatch a plumber in parallel). Sewage backup or Category 2/3 water = restoration first. Active insurance claim = restoration first for proper documentation. Use the two hotlines on this page — Restoration vs Emergency Plumbing — to skip a step.
- Which Texas cities does A-Star Restoration cover?
- Dallas, Houston, Austin, San Antonio and Fort Worth metro areas with surrounding suburbs. Coverage is expanding to additional Texas metros — call the master dispatch line for current availability in your ZIP code.