Emergency Restoration Help Response under 30 min
24/7 Emergency Storm Response · Nationwide

24/7 Hail Damage Restoration Services

A-Star Restoration connects homeowners and property owners nationwide with 24/7 hail damage restoration help after severe storms. We coordinate rapid emergency response for roof tarp and board-up service, water intrusion mitigation, wet insulation removal, structural drying, and repairs to roofing, siding, gutters, windows, and skylights. Acting fast matters: hail impacts can open pathways for wind-driven rain, raising indoor humidity and increasing the risk of mold growth, rot, and hidden structural deterioration. Get a qualified crew dispatched to protect the property and document damage for insurance.

Request Hail Damage Restoration Help

24/7 dispatch · IICRC-certified · Insurance documentation

Average dispatch under 30 minutes · 24/7/365

What To Do After Storm Damage

The first hours after a storm event set the trajectory for how much of your property is recoverable. Follow this sequence before restoration crews arrive.

1

Stay out of unsafe areas

Avoid rooms with sagging ceilings, standing water near outlets, or downed power lines.

2

Avoid standing floodwater

Storm water is typically Category 3 — contaminated with sewage, chemicals or debris.

3

Document visible damage

Photograph every damaged room, exterior wall, roof section and possession from multiple angles before touching anything.

4

Do not remove materials before photos

Insurance adjusters need to see the original scope. Removing damaged drywall or flooring first can complicate your claim.

5

Cover openings only if safe

Emergency tarping and board-up should be handled by trained crews — DIY attempts on damaged roofs are dangerous.

6

Call emergency restoration

The first 24-48 hours are critical for controlling secondary damage (mold, structural instability, humidity).

7

Contact your insurance carrier

File a claim promptly. Keep receipts for any emergency measures — most policies reimburse reasonable mitigation costs.

Common Causes of Hail Damage Restoration

Understanding the root cause helps us match the right specialists and equipment on dispatch.

Roof Shingle Bruising

Hail impacts can bruise asphalt shingles by crushing the fiberglass mat and dislodging protective granules without always leaving obvious holes. Homeowners may notice dark, soft spots, granule loss in gutters, cracked tabs, missing shingles from wind uplift, and leaks that show up as ceiling stains or damp insulation. If water enters, indoor humidity can spike and create mold-favorable conditions; storm-driven water is classified under IICRC S500 (Cat 1–3) depending on contamination. Typical response includes emergency tarping, minor board-up, selective shingle replacement, moisture mapping, and structural drying with dehumidification as needed.

Damaged Roof Vents & Flashing

Hail can dent and crack roof vents, loosen collars, and deform flashing around stacks, chimneys, and valleys, creating gaps that drive rain under shingles and into the attic. Homeowners often notice lifted or missing shingles near penetrations, water stains on ceilings, dripping around vent pipes, and damp insulation with musty odors as humidity climbs—conditions that favor mold growth. If water enters, it’s typically IICRC S500 Category 1 at first, but can become Cat 2/3 if it contacts debris or sewage. Typical response includes emergency tarping, limited board-up, leak isolation, wet insulation removal, structural drying and dehumidification, and flashing/vent replacement.

Siding & Fascia Impact

Hail can crack, puncture, or loosen siding and fascia, breaking the weather barrier and exposing sheathing and soffit vents. Homeowners often notice chipped paint, crescent-shaped impact marks, warped panels, loose trim, leaking at eaves, and water staining that shows up after the next rain; gutters may dent and overflow, driving water behind cladding. If intrusion reaches interiors, moisture may range from IICRC S500 Category 1 to Category 3 during storm surge or floodwater. Typical response includes temporary tarping/board-up, removing compromised materials, structural drying with dehumidification, and targeted mold prevention.

Gutter & Downspout Deformation

Hail strikes can dent, kink, or collapse gutters and downspouts, pulling hangers loose and changing the pitch so water can’t drain. Homeowners often notice overflow at the eaves, water staining on soffits and siding, washouts at the foundation, and basement or crawlspace dampness that drives mold-favorable humidity. In heavier storms, clogged or torn leaders can contribute to localized flooding that may be IICRC S500 Category 2 or Category 3 if impacted by storm surge or contaminants. Typical response includes temporary gutter stabilization, debris removal, roof tarping as needed, moisture mapping, and structural drying with dehumidification.

Broken Skylights & Windows

Hail can crack glazing, warp frames, and punch through skylights or window panes, letting wind-driven rain enter fast. Homeowners typically notice shattered glass, water staining around the opening, damp insulation, bubbling drywall, and spiking indoor humidity that can turn mold-favorable within 24–48 hours; roof impacts may also show as missing shingles and downed limbs. Interior water is treated per IICRC S500 (Cat 1–3 depending on source or storm surge contamination). Typical response includes emergency board-up or tarping, debris removal, moisture mapping, controlled demolition, structural drying, and dehumidification.

Impact-Related Hidden Leaks

Hail impacts can crack shingles, puncture underlayment, and bruise roof decking or siding, creating pinhole pathways that leak only during wind-driven rain. Homeowners often notice intermittent ceiling stains, damp attic insulation, missing granules or shingles, clogged gutters, and wet drywall near exterior walls; downed limbs can also open hidden roof penetrations. Elevated indoor humidity after a storm can make conditions mold-favorable within 24–48 hours. Response typically includes temporary tarping/board-up, moisture mapping, IICRC S500 Category 1/2/3 water classification if intrusion occurs, and structural drying with dehumidification.

Insurance & Flood Coverage

Most homeowners policies cover sudden and accidental storm damage — wind, hail, tree impact and wind-driven rain. Flood damage from rising surface water or storm surge typically requires a separate NFIP or private flood policy. Our documentation team prepares carrier-ready reports (moisture readings, thermal imaging, itemized scope) that support your claim from first notice through final settlement.

See Carrier-by-Carrier Coverage →

Hail Damage Restoration — Cost Overview

Restoration cost depends on damage severity, square footage affected, water category (IICRC S500 Cat 1/2/3), and whether emergency services (tarping, board-up, extraction) are needed before repairs begin. Insurance-covered scopes typically involve deductible-only out-of-pocket.

See the Full Cost Guide →

Areas We Serve

Active dispatch coverage. Statewide expansion is continuing.

Texas

Active dispatch network across Dallas, Houston, Austin, San Antonio and Fort Worth.

View Texas Service Areas →

Florida

Coming soon — hurricane band, storm surge and flood network.

Coming Soon

Louisiana

Coming soon — Gulf hurricane and flood damage network.

Coming Soon

Georgia

Coming soon — Southeast storm damage and tree impact network.

Coming Soon

Hail Damage Restoration — Frequently Asked Questions

What are the signs of hail damage on my roof?

Common signs of hail damage include dark “bruise” spots or dents on asphalt shingles, missing granules collecting in gutters, cracked or broken tiles, dings on metal flashing/vents, and dented gutters, downspouts, or AC fins. You may also notice new leaks, water stains, or soft decking in the attic after a storm—if water enters, cleanup falls under IICRC S500 Category 1/2/3 depending on contamination. Document with photos, keep any hail pieces, and request a roof inspection; we can dispatch 24/7. Coverage varies by policy—homeowners insurance (not NFIP flood) may apply; carriers like State Farm, Allstate, USAA, Farmers, and Liberty Mutual can advise.

Does homeowners insurance cover hail damage?

Often, yes—most homeowners policies cover sudden hail damage to your roof, siding, windows, and resulting interior water damage, but you’ll still owe your deductible and coverage depends on your policy and exclusions. If hail leads to a leak, document it, prevent further damage, and call for 24/7 dispatch to tarp, extract water, and start drying; under IICRC S500, that water is usually Category 1 at entry but can become Category 2 or 3 if it contacts contaminants. Flooding from rising water isn’t covered by homeowners—typically it’s handled by NFIP flood insurance. Claim handling varies by carrier (State Farm, Allstate, USAA, Farmers, Liberty Mutual) and can range from a few hundred to many thousands depending on scope.

How long do I have to file a hail damage insurance claim?

Most homeowners policies require you to report hail damage “promptly,” and many set a deadline of about 6–24 months from the storm date, depending on your state and carrier (for example, State Farm, Allstate, USAA, Farmers, or Liberty Mutual). Call your insurer as soon as you notice dents, cracked shingles, or leaking, and document with photos, a storm date, and a mitigation invoice. If hail leads to an interior leak, water may be classified as IICRC S500 Category 1, 2, or 3 depending on contamination—don’t wait. We can dispatch 24/7 to tarp, dry, and help you stay within policy notice requirements.

Can hail damage cause leaks weeks later?

Yes—hail can crack shingles, dent flashing, loosen vents, or bruise underlayment, and the first “real” leak may show up weeks later after wind-driven rain or freeze/thaw opens the damage. If you notice new ceiling stains, musty odors, or dripping after storms, tarp and document the area, then request a roof inspection and moisture check; we can dispatch 24/7 to help limit spread. Interior leaks are often IICRC S500 Category 1 at first, but can become Category 2/3 if sewage/backflow or prolonged saturation occurs. Coverage is typically through homeowners insurance (not NFIP flood), and carriers like State Farm, Allstate, USAA, Farmers, or Liberty Mutual may request photos, dates, and mitigation receipts; out-of-pocket repair costs can vary widely into the hundreds to thousands depending on scope.

Do I need a new roof after hail damage?

Not always. You may need repairs (replace a few shingles, flashing, or vents) if damage is cosmetic, but a full replacement is more likely if hail caused widespread bruising, cracked shingles, exposed mat, broken tiles, or leaks. If water is getting in, treat it like an emergency—our 24/7 dispatch can help you secure tarps and start drying; roof leaks are typically IICRC S500 Category 1 unless contaminated. Most hail claims fall under homeowners insurance (not NFIP flood). Insurers like State Farm, Allstate, USAA, Farmers, and Liberty Mutual may request photos and an inspection; costs can range from hundreds to thousands depending on scope.

What does hail damage restoration include?

Hail damage restoration usually includes a fast inspection (roof, siding, gutters, windows, skylights), emergency tarping/board-up, water intrusion stop, and drying of affected areas. If hail leads to interior water, crews follow IICRC S500 water classifications (Cat 1/2/3) to guide containment, cleaning, and dehumidification. Expect debris removal, temporary weatherproofing, documentation photos, and coordination with your roofer or repair trades. We can dispatch 24/7 for active leaks, often within hours depending on availability and weather. Coverage is typically through homeowners insurance (not NFIP flood insurance unless flooding occurred); claims may involve State Farm, Allstate, USAA, Farmers, or Liberty Mutual. Costs vary widely based on roof area and interior damage—minor repairs may be a few hundred dollars, while major roof and water damage can reach several thousand or more.

How much does hail damage repair cost?

Hail damage repair costs vary by what was hit and how far the damage spread: small siding/gutter fixes can be a few hundred dollars, while roof replacement or major exterior work can run into the thousands or more. If hail broke windows or caused leaks, water cleanup costs depend on IICRC S500 classifications—Category 1 (clean) is usually less than Category 2–3 (contaminated) and may require faster mitigation and drying. Most hail is a homeowners insurance claim (State Farm, Allstate, USAA, Farmers, Liberty Mutual); floodwater is typically NFIP, not homeowners. We can dispatch 24/7 to document damage and help you start the claim.

Hail Damage Restoration Emergency? 24/7 Hotline.

Call (646) 998-0399