24/7 Emergency Property Restoration Help
A-Star Restoration connects homeowners and businesses nationwide across the United States with emergency restoration and plumbing professionals for water damage, fire damage, mold remediation, storm damage, sewage cleanup and burst pipe emergencies. One call connects you with the right restoration or plumbing professional.
24/7 Emergency Restoration & Plumbing — Done Right
What Type of Property Emergency Are You Dealing With?
Pick the situation closest to what's happening. We'll route you to the right emergency response team.
Water in the home
Seeing pooling water, ceiling stains, warped floors, or a musty odor often points to an active leak (burst PEX/copper line, slab leak, or a failing water heater T&P valve). Shut off the supply immediately—water can wick into drywall and flooring fast, and mold can begin in as little as 24–48 hours. We dispatch an IICRC-trained water damage team to classify the loss (Cat-1/2/3), extract water, set professional drying and dehumidification, and document for insurance.
Get help →Active plumbing leak
Seeing water pooling under a sink, a wet ceiling, hissing from a supply line, a dripping T&P valve, or warm spots that suggest a slab leak? Shut off the main and call immediately—water can shift from Cat 1 to Cat 2/3 quickly, and mold risk rises within 24–48 hours. We dispatch an emergency plumbing team and IICRC-aligned water damage responders to stop the leak, document conditions, and begin extraction and drying.
Get help →Fire or smoke damage
Dealing with smoke odor, soot stains, charred framing, or lingering haze after a kitchen fire or electrical event? Act fast—acidic soot can start etching metals, plastics, and finishes within hours, and hidden smoke residue spreads through HVAC. We dispatch IICRC-certified fire and smoke restoration pros for emergency board-up, debris removal, HEPA air filtration, soot cleanup, and deodorization, while helping document damage for your insurance claim.
Get help →Mold concern
Noticing musty odors, visible spotting on drywall, or worsening allergies after a leak or flood? Mold can start developing within 24–48 hours, especially after Cat 2 or Cat 3 water exposure, so waiting can mean more spread and higher cleanup. We’ll dispatch an IICRC-trained remediation team to assess moisture, set containment, run HEPA air filtration, and dry the structure with professional dehumidification before safe removal and cleanup.
Get help →Sewage backup
Seeing toilets gurgle, drains backing up, foul odors, or sewage coming up through a shower or floor drain often signals a Category 3 (grossly contaminated) water loss. Treat it as an immediate emergency—keep people and pets out, stop using water, and shut off the main if overflow continues. Within hours, contamination can spread and materials can be unsalvageable. We dispatch IICRC-trained crews for extraction, containment, cleaning, disinfection, and proper drying documentation.
Get help →Storm damage
High winds and hail can tear shingles, break windows, and drive rain into attics and walls—often turning into Category 2–3 water damage within hours. If moisture isn’t extracted and dried within 24–48 hours, swelling, staining, and mold growth can follow fast. We dispatch an IICRC-aligned storm damage crew to tarp and board up, stop active leaks, and begin water extraction, dehumidification, and documentation to support your insurance claim.
Get help →How A-Star Restoration Works
From the moment you spot damage to the moment a crew is on-site — four simple steps. No paperwork. No back-and-forth.
Call or Submit
Dial the 24/7 hotline or submit the online request. Both reach a live dispatcher within seconds.
Tell Us What Happened
City, type of damage, source status, sewage involvement and insurance carrier. About 90 seconds.
We Route You
Within minutes you're connected to the right contractor — restoration, plumbing, or both coordinated in parallel.
Help Begins
On-site response, source-stop, water extraction or board-up — and full insurance documentation from the first reading.
When To Call Restoration vs Plumbing
Two specialized hotlines — one decision. Pick the path that matches what's happening right now and we'll dispatch the right team.
Call Restoration If:
- Water has already spread through the property
- Walls, floors, ceilings or carpets are wet or soaked
- Visible mold growth, musty odors or water-staining
- Sewage backup, toilet overflow or black water involved
- Fire, smoke, soot or storm damage occurred
Call Plumbing If:
- Water is still actively running or spraying
- Pipe is broken, frozen or visibly leaking
- Water heater is leaking, failing or losing pressure
- Toilet is overflowing or won't stop running
- Drain is backed up, gurgling or won't clear
Not sure which one? Call either number — our dispatcher routes you to the right team.
Restoration Services for Homes and Businesses
Residential and commercial property restoration handled by the same IICRC-certified contractor network — with the documentation, scoping and insurance support each type of claim requires.
Residential Restoration
For homeowners, landlords and property managers handling single-family, condo or multi-family residential losses.
- Water damage
- Fire damage
- Mold remediation
- Storm damage
- Sewage cleanup
- Burst pipe repair
Commercial Restoration
For business owners, facility managers and commercial property managers handling business-interruption-grade losses.
- Office buildings
- Retail spaces
- Warehouses
- Multi-family properties
- Restaurants & hospitality
- Healthcare & clinics
Where We Dispatch Help
Active dispatch coverage starts in the major metros below, with our IICRC-certified contractor network expanding across the U.S.
Why Homeowners Use A-Star Restoration
24/7 Emergency Routing
When you have an active leak or sudden damage, our live dispatcher answers 24/7—no voicemail—and routes you to a qualified local pro in minutes. If you need both a plumber and a restoration crew, we can dispatch in parallel to stop the source and start mitigation. Expect documentation that supports insurance, including Xactimate notes and IICRC-style moisture logs.
Restoration + Plumbing
When a leak or burst pipe needs both a fix and cleanup, we can dispatch plumbing and restoration in parallel—often within minutes. You reach a live dispatcher, not voicemail, who coordinates the right crews for source repair and mitigation. Our referred pros follow IICRC standards, keep moisture logs, and document work for insurance in formats like Xactimate.
Insurance Documentation
When you need to file a claim fast, our live dispatcher answers in minutes—not voicemail—and connects you with local pros who document the loss for adjuster review. Expect IICRC-style moisture logs, photo logs, and an Xactimate-compatible scope of work. If a burst pipe or active leak caused the damage, we can parallel-dispatch plumbing and restoration to stop the source and document drying from day one.
Local Contractor Network
A-Star Restoration connects you with licensed, insured, independent local contractors—often dispatching help in minutes, not hours. You reach a live dispatcher, not a voicemail box or call-center script. When you need both leak repair and cleanup, we can parallel-dispatch plumbing and restoration. Expect IICRC-standard moisture logs, photos, and Xactimate-ready documentation for insurance.
Fast Dispatch
Fast Dispatch means you reach a live dispatcher—no voicemail—and we aim to have a vetted local pro on-site in as little as 60 minutes in many metros. When water is involved, we can parallel-dispatch plumbing plus restoration to stop the leak and start extraction right away. Expect photo documentation, Xactimate-ready notes, and IICRC-style moisture logs from day one.
Clear Next-Step Guidance
Not sure if you need a plumber, restoration, or both? We give clear, step-by-step direction within minutes, with a live dispatcher (not voicemail). If the situation calls for it, we can parallel-dispatch plumbing and IICRC-aligned water damage restoration so shutdown, extraction, and drying start fast. We also guide documentation using Xactimate-style notes and IICRC moisture logs for insurance.
Restoration Resources
Frequently Asked Questions
- What is A-Star Restoration?
- A-Star Restoration is a nationwide, 24/7 emergency home restoration and plumbing referral platform—we’re not a contractor. When you call, we connect you with vetted local pros for water, fire/smoke, mold, sewage, and urgent plumbing, including IICRC-trained teams (S500 water, S520 mold, S700 fire). We can also help you document damage and navigate common insurance workflows with carriers like State Farm, Allstate, USAA, Farmers, and Liberty Mutual. Many mold situations need action within 24–48 hours. Typical project ranges are water $4k–$12k, fire $8k–$25k, and mold $3k–$8k (scope and coverage vary).
- Do you provide restoration services directly?
- No—A-Star Restoration is a nationwide 24/7 emergency referral platform, not a restoration contractor. We connect you fast with vetted local pros for water, fire, mold, and plumbing emergencies, including IICRC-certified teams (S500 water, S520 mold, S700 fire). Typical project ranges are water damage $4,000–$12,000, fire $8,000–$25,000, and mold $3,000–$8,000, with many mold jobs taking 24–48 hours once the site is contained. If you’re filing a claim, we can help you coordinate documentation for carriers like State Farm, Allstate, USAA, Farmers, and Liberty Mutual.
- How quickly can help be dispatched?
- Because A-Star Restoration is a 24/7 nationwide emergency referral platform (not a contractor), we typically connect you with an available local, IICRC-certified team within minutes, and dispatch is often same-day for active leaks, burst pipes, and water damage (IICRC S500). Fire and smoke cleanup (IICRC S700) is usually dispatched same-day or next-day depending on site access and safety. For suspected mold (IICRC S520), many jobs can be scheduled within 24–48 hours after a moisture source is controlled. If you’re filing an insurance claim with State Farm, Allstate, USAA, Farmers, or Liberty Mutual, we can help coordinate documentation and next steps.
- What emergencies can you help with?
- A-Star Restoration helps with emergencies like burst pipes and flooding (Cat 1/2/3 water), sewage backups, active roof leaks, sump pump failures, water heater leaks (T&P valve), slab leaks, smoke/fire damage, and suspected mold after a leak. We’re a nationwide 24/7 referral platform—not a contractor—connecting you to local, vetted pros, including IICRC-certified teams (S500 water, S520 mold, S700 fire). Mold can start in 24–48 hours, so fast drying and dehumidification matter. Typical project ranges: water $4k–$12k, fire $8k–$25k, mold $3k–$8k. If you’re filing a claim with State Farm, Allstate, USAA, Farmers, or Liberty Mutual, we can help you document the loss.
- Do you handle emergency plumbing?
- Yes—A-Star Restoration can connect you 24/7 with local emergency plumbing and water-damage pros for active leaks, burst pipes, overflowing toilets, water heater failures, and shutoff/temporary repairs. We’re a nationwide referral platform, not the contractor, but we’ll route your request fast so a licensed plumber and, if needed, an IICRC-certified team (S500 water; S520 mold if drying is delayed 24–48 hours; S700 fire when applicable) can respond. Typical water-damage cleanup runs $4k–$12k (mold $3k–$8k; fire $8k–$25k). If you’re filing a claim, many homeowners work with State Farm, Allstate, USAA, Farmers, or Liberty Mutual.
- Can you help with insurance documentation?
- Yes. While A-Star Restoration is a 24/7 nationwide referral platform (not the contractor), we connect you with vetted, IICRC-certified pros (S500 water, S520 mold, S700 fire) who can document the loss for your claim—photos, moisture readings, drying logs, scope notes, and itemized invoices. That paperwork is especially important when mold can develop within 24–48 hours after water intrusion. They can also help you communicate with carriers like State Farm, Allstate, USAA, Farmers, and Liberty Mutual. Typical job ranges are water $4k–$12k, fire $8k–$25k, and mold $3k–$8k, depending on damage and what your policy covers.
- How much does emergency restoration cost?
- Emergency restoration costs vary by damage type, how long materials stayed wet, and access for drying or demolition. Typical ranges are $4,000–$12,000 for water damage (IICRC S500), $8,000–$25,000 for fire/smoke cleanup (IICRC S700), and $3,000–$8,000 for mold remediation (IICRC S520), with mold often developing within 24–48 hours after a leak. A-Star Restoration is a 24/7 nationwide referral platform, so the local IICRC-certified contractor you’re connected with will provide the final estimate after inspection and moisture mapping. If covered, many jobs are billed through insurance (State Farm, Allstate, USAA, Farmers, Liberty Mutual), but deductibles and coverage limits apply.
- What's the difference between restoration and remediation?
- Remediation is the “stop the problem” phase—removing contaminants and getting conditions back to safe (for example, mold remediation often needs to start within 24–48 hours of a water event). Restoration is the “put it back” phase—drying, cleaning, deodorizing, and rebuilding materials to pre-loss condition. The pros we refer may follow IICRC standards like S500 (water), S520 (mold), and S700 (fire). Costs vary by loss: water damage is often $4k–$12k, fire $8k–$25k, and mold $3k–$8k. Insurance carriers like State Farm, Allstate, USAA, Farmers, and Liberty Mutual may cover parts of each.