Emergency Restoration Help Response under 30 min
24/7 Emergency · Texas-Wide

24/7 Emergency Restoration Services Across Texas

From Houston hurricanes and Gulf Coast flooding to North Texas freezes, hailstorms and burst pipes, A-Star Restoration connects Texas homeowners with emergency restoration professionals across every major Texas metro.

24/7 Dispatch Water · Fire · Mold · Storm Insurance Assistance Statewide Coverage

Average dispatch under 30 minutes · 24/7/365

Why Restoration Is Different in Texas

Texas property losses cluster around a specific mix of weather, plumbing and geography drivers — and they vary dramatically by region. The A-Star Restoration contractor network is built around these realities.

Gulf Coast Flooding

Houston · Galveston · Corpus Christi

  • Hurricane bands and storm surge
  • Sustained flash flooding events
  • Sub-tropical humidity driving mold development
  • High slab and foundation moisture risk

North Texas Storms

Dallas · Fort Worth · Plano · Garland

  • Spring hail across the DFW metroplex
  • Convective storm wind and tornado risk
  • Straight-line wind damage events
  • Freeze-driven burst pipe emergencies (2021–2024)

Central Texas

Austin · San Antonio · Round Rock

  • Flash flooding along Hill Country corridors
  • Burst pipes during winter freeze events
  • Slab leaks in expansive-clay soils
  • Sustained warm-season humidity

West Texas

El Paso · Lubbock · Midland

  • Severe freeze and water supply failures
  • Dust storm intrusion events
  • Older plumbing in West Texas residential stock
  • Wide diurnal temperature swings affecting pipes

Texas Weather & Property Risks

A reference for the loss-type / geography mapping the Texas restoration industry sees every season. Numbers refined from network field data and Texas Department of Insurance loss reports.

HazardMost Affected AreasTypical Loss Type
HurricanesHouston, Galveston, Corpus ChristiWind / surge
Flash FloodingAustin, Dallas, San AntonioWater damage
TornadoesNorth Texas, DFW corridorStructural / wind
HailDallas-Fort Worth, Hill CountryRoof / windows
Frozen PipesNorth Texas, Panhandle, West TexasBurst pipe water damage
High HumidityGulf Coast, East TexasMold / decay
Straight-line WindsStatewide convective stormsStorm restoration
Wildfire SmokeHill Country, West TexasSmoke / soot damage

Common Restoration Emergencies in Texas

Six statewide loss patterns explain the overwhelming majority of Texas restoration claims.

How Texas Restoration Works — 7 Steps

The standard sequence from your first emergency call to a paid insurance claim. Each step affects what gets covered and how fast you recover.

1

Emergency Call

24/7 dispatch hotline — live dispatcher within seconds. About 90 seconds to qualify city, damage type and carrier.

2

Inspection

IICRC-certified contractor inspects the loss, takes moisture readings, photographs and writes a scope of work.

3

Water Extraction

Same-day extraction with truck-mount units. Standing water removed before drying equipment goes in.

4

Structural Drying

Air movers + LGR dehumidifiers running for 3–5 days. Daily moisture readings logged for the insurance file.

5

Cleaning & Antimicrobial

Affected surfaces cleaned and treated. Category 2/3 losses get full antimicrobial protocol and PPE-controlled disposal.

6

Repairs & Reconstruction

Drywall, flooring, paint, trim. Most insured projects move into reconstruction inside 2 weeks of the loss.

7

Insurance Documentation

Xactimate-compatible scope, moisture logs, equipment logs and photo file delivered for clean carrier review.

Texas Cities We Serve

Active city-level dispatch — and operational network coverage extending to additional Texas markets.

Additional Texas Markets — Operational Coverage

Dedicated city-hub pages launching as part of Phase 3 expansion. Dispatch is already active in these markets.

El Paso, TX

West Texas dispatch — freeze and water supply line work.

Plano, TX

North DFW suburb — water heater and appliance leak response.

Garland, TX

DFW east suburb — storm damage and sewage backup dispatch.

Irving, TX

Central DFW — multi-unit and condo water damage events.

Richardson, TX

Telecom corridor suburb — slab leak and aging plumbing.

McKinney, TX

Collin County north — burst pipe and storm response.

Frisco, TX

Newer North DFW — appliance and water heater dispatch.

Arlington, TX

Mid-cities — storm restoration and water mitigation.

Insurance Claims Across Texas

Most Texas restoration projects involve a homeowners insurance claim. Sudden water damage from a burst pipe, fire and smoke damage, lightning, hail and most storm-related losses are covered by standard Texas HO-3 policies — with the usual caveats around gradual leaks, maintenance issues and excluded perils.

The Texas-specific coverage map matters: mold remediation typically requires a Mold Remediation Endorsement; sewage backup requires a Water/Sewer Backup Endorsement; and surface flooding (rising water, river/creek overflow, hurricane storm surge) requires a separate NFIP flood policy or private flood coverage. Wind damage from named storms is covered but carries its own deductible structure in coastal counties.

Contractors in the A-Star Restoration Texas network document losses for State Farm, Allstate, USAA, Farmers, Liberty Mutual and the regional carriers (Texas Farm Bureau and the surplus-line markets serving coastal Texas). Documentation includes Xactimate-compatible line-item scopes, moisture meter logs, daily equipment runtime logs and photo documentation — the package Texas adjusters expect.

See the Full Texas Insurance Claims Guide →

Texas Restoration Facts

The numbers that drive Texas's outsized restoration market.

30.5M+Residents
254Counties
#2Largest US State Economy
60+Major Metro Markets
Year-RoundSevere Weather Exposure
4+Major freeze events in Texas (2021–2024)
$5B+Annual NFIP flood payouts (Texas)
Top-3U.S. State for Hail Losses (DFW & Central TX)

Texas Restoration — Frequently Asked Questions

What restoration services are available across Texas?
The Texas-wide network handles six emergency categories statewide: water damage restoration, fire and smoke damage restoration, mold remediation (IICRC S520), Category 3 sewage cleanup, storm damage response (tarp, board-up, mitigation) and emergency plumbing (burst pipe, slab leak, water heater, drain backup).
How quickly can Texas restoration crews arrive on-site?
Contractors in the Texas network target on-site response under 60 minutes 24 hours a day across the major metros — Dallas, Houston, Austin, San Antonio and Fort Worth. Same-day water extraction and same-day setup of drying equipment is the standard.
Which Texas cities do you serve?
Active city-level dispatch in Dallas, Houston, Austin, San Antonio and Fort Worth — with operational network coverage extending to El Paso, Plano, Garland, Irving, Richardson, McKinney, Frisco and Arlington. Statewide expansion is continuing.
Does homeowners insurance cover restoration in Texas?
Most Texas HO-3 policies cover sudden and accidental water damage (burst pipe, appliance failure), fire and smoke damage, lightning strikes, hail damage and most wind-driven storm losses. Mold is typically endorsement-based, sewage backup requires a Water/Sewer Backup endorsement, and surface flooding requires a separate NFIP policy. Always confirm with your policy documents.
What causes most water damage in Texas homes?
Burst supply lines after Texas freezes (2021, 2022, 2023, 2024 events), water heater failures, washing machine and ice-maker line ruptures, slab leaks (very common in DFW and Central Texas expansive-clay soils), toilet supply line failures and storm-driven roof leaks during severe spring weather.
Do you help after Texas hurricanes?
Yes. The Houston, Galveston and coastal-Texas network is dispatched for hurricane wind damage, wind-driven rain water intrusion, tarp and board-up, contents protection and structural drying. Note: hurricane storm surge requires NFIP/flood coverage — wind damage is covered under standard policy with named-storm deductibles.
Can mold grow after Texas flooding?
Yes — mold can begin developing within 24–48 hours when materials stay wet, and Texas Gulf Coast humidity accelerates this. IICRC S520 mold remediation (containment, HEPA air scrubbers, source removal and post-remediation verification) is part of the standard {state} restoration workflow when flooding has gone unmitigated for more than 48 hours.
Do you provide emergency plumbing throughout Texas?
Yes. The Texas Emergency Plumbing network is dispatched separately from restoration crews — and the two coordinate together when a job needs source-of-leak repair and water-damage mitigation simultaneously. 24/7 dispatch for burst pipes, slab leaks, water heater failures, drain backups and toilet emergencies.

Need Emergency Restoration in Texas? 24/7 Hotline.

Call (646) 998-0399